Senior Executive – Talent Acquisition

 

Senior Executive – Client Acquisition

Job Role & Purpose
  • The Senior Executive – Client Acquisition is responsible for supporting the end-to-end recruitment process to attract, identify, and hire top talent aligned with the organization’s growth objectives. This role plays a key part in delivering a seamless candidate experience, building strong talent pipelines, and supporting employer branding initiatives.
  • The incumbent is expected to be proactive, detail-oriented, and highly collaborative in partnering with hiring managers and stakeholders to meet workforce needs effectively.
Job Responsibilities Talent Acquisition & Recruitment:

  • Partner closely with Hiring Managers to understand manpower requirements, job specifications, and hiring timelines.
  • Manage the end-to-end recruitment process, including:
    • Drafting and posting job advertisements across job portals, social media, and othe sourcing platforms.
    • Sourcing candidates through various channels gob boards, networking referrals, Linkedln, ).
    • Screening resumes and conducting initial candidate assessments or phone interviews.
    • Coordinating and arranging interviews between candidates and hiring stakeholders.
  • Maintain consistent communication with candidates throughout thehiring process to ensure a positive experience.
  • Support offer management processes including preparation of offer letters and pre-employment documentation.
  • Facilitate onboarding arrangements to ensure smooth integration of new hires.

Talent Pipeline & Reporting:

  • Build and maintain talent pipelines for critical and recurring roles.
  • Keep accurate and up-to-date recruitment records, trackers, and candidate databases.
  • Generate recruitment reports and metrics (e.g., time-to-file pipeline status, hiring progress) for analysis and continuous improvement.

Employer Branding & Candidate Experience:

  • Support initiatives to strengthen employer branding and enhance the organization’s image as an employer of choice.
  • Ensure all candidate touchpoints reflect the company’s values, professionalism, and culture.
  • Assist in recruitment campaigns, career fairs, and hiring events where required.

Stakeholder Collaboration:

  • Work closely with internal stakeholders to ensure hiring needs are met efficiently and effectively.
  • Provide updates and insights to Hiring Managers on hiring progress, market trends, and candidate availability.

HR & Administrative Support:

  • Ensure proper documentation and compliance with company policies throughout the hiring process.
  • Support HR-related administrative tasks as required, including onboarding documentation and employee records.
  • Participate in HR projects, continuous improvement initiatives, and process enhancements.

Others:

  • Assist in company events, recruitment drives, or external engagements (e.g.,career fairs, trade shows).
  • Maintain strict confidentiality of candidate and company information.
  • Perform any other duties assigned by the superior or management from time to time.
Job Requirements
  • Bachelor’s Degree in Human Resources, Business Administration, or a related field.
  • HR certifications or recruitment-related training will be an added advantage.
  • 1-3 years of experience in Talent Acquisition or HR, preferably with exposure to end-to-end recruitment.
  • Strong understanding of recruitment processes, sourcing techniques, and interview coordination.
  • Good interpersonal and communication skills with the ability to engage stakeholders effectively.
  • Strong organizational skills with the ability to manage multiple roles and deadlines.
  • Detail-oriented with good administrative and reporting capabilities.
  • Proactive, resourceful, and a team player with a passion for people and talent development.
Job Competencies
(Knowledge, Skills & Abilities)
  • Strong understanding and knowledge of the travel industry and destinations, including popular attractions, accommodations, transportation options, and travel trends.
  • Exceptional interpersonal and communication skills with the ability to engage with customers effectively, actively listen to their needs, and provide appropriate recommendations.
  • Proficiency in MS Office, financial software, and ERP systems (e.g. Sabre, Powersuite, online booking platforms).
  • Detail-oriented with excellent oiganizational and multitasking abilities to manage multiple customer inquiries and travel bookings simultaneously.
  • Passionate about learning and possessing a growth mindset, demonstrating positivity and proactiveness.
  • Ability to thrive in a fast-paced and target-driven environment while maintaining a high level of professionalism and integrity.
  • Ability to work under pressure, prioritize tasks, and meet tight deadlines.
  • Strong leadership skills, capable of inspiring and motivating others to achieve success as a team.
Benefits
  • High reputable travel agency
  • Flexi staff benefits
  • Cross functional & high growth culture

 

About Us

Founded in 1975, Holiday Tours & Travel Sdn. Bhd. (HTT) is an award -winning travel management company with over 50 years of industry experience. The company is recognised for its reliability, expertise, and service excellence across corporate, leisure, and luxury travel segments.

Its well-established corporate travel and MICE services support more than 500 global and national accounts, anchored by an exclusive partnership with BCD, one of the world’s leading corporate travel management companies.

Beyond corporate travel, HTT serves a diverse leisure portfolio catering to both mass-affluent and luxury travellers. In the premium segment, bespoke, high -touch experiences are curated through its luxury brand, T’ROKA by Holiday Tours, for discerning travellers seeking personalised, immersive journeys.

The company is consistently recognised by leading airline and hospitatty partners, including Malaysia Airlines, Singapore Airlines, Qatar Airways, Marriott, Hyatt, IHG, The Travel Corporation, ClubMed, and Royal Caribbean, among others. HTT is also proud to be Malaysia’s first Virtuoso partner—a distinction that reflects its standing within the world’s leading luxury travel network and its commitment to delivering exceptional, curated travel experiences. In addition, HTT has received consumer-voted recognition such as the Putra Aria Brand Awards in 2024 and 2025.

With a strong focus on digital transformation,customer-centricity, and long-term value creation, HTT continues to evolve, driven by a clear ambition: to establish its place as Malaysia’s most trusted name in travel.

We are seeking talented individuals who demonstrate a growth mindset, a passion for delighting customers, and alignment with our core values:

WOW – We deliver WOW in all we do.
CHANGE – We embrace CHANGE enthusiastically.
RELIABLE – We are RELIABLE and trustworthy.
GROW – We pursue GROWTH and learning.
HUMBLE – We are HUMBLE.


If this opportunity excites you and you would like to discover more, we would love to meet with you.

At Holiday Tours & Travel, we are dedicated to creating meaningful and memorable experiences for both our clients and our employees. Our dynamic work environment fosters innovation, creativity, and collaboration, ensuring every team member thrives. As an equal opportunity employer, we celebrate diversity and are committed to building an inclusive, supportive workplace where everyone feels valued and empowered to succeed.

Number of Job Openings: 1 Person
Job Type: Full Time
Job Location: Kuala Lumpur

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