Vice President – People & Culture

Your primary mission is to make People & Culture a competitive advantage for HTT while ensuring an efficient, safe, sustainable and well-managed workplace that supports the organisation’s growth and business continuity.

People & Culture Strategy and Organisational Development:

• Develop and execute the People & Culture strategy aligned with HTT’s vision, growth plans and business priorities.  
• Advise the Senior Leadership Team on workforce planning, organisation design, succession, culture and organisational effectiveness.  
• Lead organisational transformation and change management initiatives.  
• Ensure people’s strategies and organisational capabilities support HTT’s current and future business requirements.  

Talent Acquisition, Rewards and HR Operations:

• Provide strategic direction for talent acquisition, employer branding, and recruitment planning.  
• Oversee compensation, benefits, payroll governance, recognition, and employee welfare.  
• Ensure HR operations, policies and practices are effective, consistent, and compliant with applicable employment legislation.  
• Strengthen recruitment capabilities and talent pipelines to attract candidates who align with HTT’s values and culture.  

Talent, Performance and Leadership Development:

• Lead talent management, career development, succession planning, and leadership development.  
• Strengthen performance management through effective goal setting, regular feedback, performance appraisal, and performance improvement practices.  
• Build internal capabilities and establish a sustainable talent pipeline for critical and leadership positions.  
• Partner with business leaders to identify high-potential employees and establish appropriate individual development plans.  

Employee Experience, Engagement and Culture:

• Champion a meaningful and inclusive employee experience throughout the employee life cycle.  
• Lead employee engagement, well-being, retention, and culture-building initiatives.  
• Strengthen HTT’s values and high-performing team behaviours across the organisation.  
• Provide leadership on employee relations, grievances, disciplinary matters, and workplace concerns.  
• Ensure employee matters are handled consistently, fairly and in compliance with applicable legislation. 

Corporate Support Services:

• Provide strategic direction and leadership to the Corporate Support Services team.  
• Oversee workplace administration, facilities, company assets, security, maintenance and other corporate support services.  
• Ensure HTT’s workplaces are safe, functional, organised and conducive to employee productivity.  
• Oversee vendor selection, service standards, contract performance, and cost-effectiveness.  
• Support business continuity, emergency preparedness, and operational resilience.

Environmental, Social and Governance:

• Develop, obtain leadership alignment on, and drive HTT’s ESG strategy, roadmap, priorities and measurable action plans.  
• Lead environmental initiatives relating to energy, waste, resource usage, responsible procurement, and sustainable workplace practices.  
• Strengthen social initiatives covering employee well-being, diversity and inclusion, responsible employment and community engagement.  
• Collaborate with relevant stakeholders to strengthen ethical conduct, accountability, data privacy, and responsible business practices.  
• Establish ESG performance indicators and coordinate the collection, validation, and reporting of ESG information.  
• Ensure that ESG commitments and sustainability reporting are accurate, transparent, and supported by appropriate evidence.  

Occupational Safety and Health:

• Lead the organisation’s OSH strategy and ensure compliance with applicable safety and health legislation.  
• Oversee the OSH Committee, workplace risk assessments, incident reporting, investigations, and corrective actions.  
• Ensure appropriate safety training, emergency-response procedures and employee health initiatives are implemented.  
• Promote a proactive safety culture and shared accountability for workplace health and safety.  
• Monitor OSH performance and recommend preventive or corrective measures where required.  

Digitalisation, Analytics and Continuous Improvement:

• Lead the digital transformation of People & Culture and Corporate Support Services through systems, automation, analytics and the responsible use of AI.  
• Establish relevant performance indicators and dashboards to support evidence-based decision-making.  
• Use people and operational data to identify trends, risks, and opportunities for improvement.  
• Continuously review processes, service standards and operating models to improve efficiency, governance, and employee experience.  

Budget, Governance and Team Leadership:

• Plan and manage the People & Culture, CSS, ESG, and OSH budgets and resources.  
• Ensure relevant policies, frameworks, and standard operating procedures to remain effective and compliant.  
• Lead, coach and develop the People & Culture and CSS teams by establishing clear priorities, responsibilities and performance expectations.  
• Foster collaboration, accountability, continuous improvement, and professional growth across both teams.  
• Champion the purpose of making People & Culture a competitive advantage while creating a safe, efficient and responsible workplace. 

Minimum Academic / Professional Qualification:

• Degree in Human Resources, Business Administration, Industrial and Organisational Psychology or a related discipline. 
• Professional certification in HR, ESG, sustainability, corporate governance or OSH would be advantageous. 

Related Experiences:

• At least 12 years of progressive HR experience, including senior leadership responsibilities. 
• Broad HR experience across talent acquisition, rewards, talent management, performance, engagement and employee relations. 
• Strong knowledge of Malaysian employment, industrial relations and OSH requirements. 
• Working knowledge of ESG, sustainability and responsible business practices. 
• Experience in organisational transformation, HR digitalisation, analytics, automation or AI adoption. 
• Proven ability to advise senior leaders and lead multidisciplinary teams.  
• Experience leading corporate support services, workplace administration or facilities management will be added advantage. 
• Travel, hospitality or service industry experience would be advantageous. 

• Strategic and commercially minded, with the ability to translate business priorities into effective people strategies. 
• Purpose- and results-driven, with strong ownership and execution. 
• People-focused, empathetic and fair in decision-making. 
• A mature and trusted adviser with sound judgement and integrity. 
• An influential communicator who builds strong stakeholder relationships. 
• Collaborative and capable of developing engaged, accountable teams. 
• Able to lead change and navigate ambiguity effectively. 
• Data-driven, governance-minded and attentive to risk. 
• Adaptable, resilient and able to manage competing priorities. 
• Committed to continuous learning, innovation and improvement. 

• High reputable travel agency
• Flexi staff benefits
• Cross functional & high growth culture